FAQ

  • Are my credit card details secure?

    Absolutely guaranteed! Whenever you enter your details into Ezdeals.com.au they are data encrypted. Your credit card details are transmitted via a secure socket layer (SSL) to our payment processing company and we don't keep any of your credit card details on our server. Furthermore, Ezdeals.com.au is certified by GeoTrust and TRUSTe to give you 100% transaction security.

  • How much does it cost to use Ezdeals?

    The amount you pay for your deal is the amount you will see on your credit card. There are no hidden fees or charges and no sign up fees for Ezdeals.com.au. You can also download the Ezdeals iPhone app for free!

  • How many coupons can I buy?

    The deals are unlimited unless otherwise specified in the Terms and Conditions.

  • Why didn't my deal become active?

    Because you didn’t tell enough people! A deal will only become active once a certain number of people purchase it and this number will vary depending on the deal. The more people you tell about the deal, the greater the chance that the deal will become active. Remember, the bigger the Ezdeals community, the better the deals!

  • How long will my Ezdeals voucher be valid for?

    The validity period will vary depending on the deal and will be clearly specified in the Terms and Conditions for you to view before you purchase the deal.

  • Can I give my Ezdeals voucher to a friend?

    Absolutely! Once you purchase your voucher, you can do with it as you please. However, why not click “Buy as a Gift” to personalise the Ezdeals voucher for someone special.

  • What if I have a problem redeeming my voucher?

    All of our business partners are 100% committed to ensuring your satisfaction. However, if you do have a problem, simply contact us at support@ezdeals.com.au and we will endeavour to resolve your issue as soon as possible.

  • How can I feature my business on Ezdeals?

    You have come to the right place! No business is too large or too small for the Ezdeals team. Our personalised service and support is second to none and we are here to help you tailor a deal to suit your business needs. Contact us now at business@ezdeals.com.au if you have a deal for us, because it’s a great deal for you!